Customer intelligence that reaches the shop floor.

Loopmo connects short receipt-linked shopper feedback with measures, evidence and practical store decisions. No customer app is required for the receipt-based journey.

Listen

Ask participating shoppers whether they found what they came for, whether anything made the visit difficult, and what should improve.

Understand

Mission Success, Friction Rate and Smooth Mission Rate describe related aspects of participating respondents' visits. AI-assisted analysis organises evidence for managers to examine.

Act and evaluate

Store teams review evidence, decide what merits action, record appropriate improvements and evaluate subsequent outcomes. Illustrative workflows do not claim fully deployed functionality.